As any small business owner can tell you, the fewer vendors and moving parts you deal with, the better. You already need to keep track of a budget, staff, and an almost endless array of small day-to-day business decisions. Coordinating with an external supplier is one more headache that most companies simply don't have the time for. Slamdot, a Knoxville-based digital marketing agency, took that lesson to heart. Founded nearly 13 years ago, the company prides itself on providing enterprise-grade service to all of its customers, from the largest franchises to the smallest mom-and-pop shops. In addition to the standard digital marketing suite of SEO, PPC, retargeting, and social media management, Slamdot goes the extra mile and also offers hosting and web design services to its clients.
That way they don't have to employee email database go through a middleman or another vendor if they run into any issues – they can come to us directly,” says Daniel Monday, COO of Slamdot. “We find it really creates a lot of trust in the client because they know we can handle it all and they don't have to go anywhere else. If they have hosting or server-side issues, we can handle that directly. Most Slamdot customers are local to Knox County, Tennessee, or the surrounding area. However, they also have a handful of clients from across the continental United States, which is a particular source of pride for an agency that specializes in local search - it proves that their work is so effective that it can be replicated anywhere else in the world. the country, or even the world.
Eventually we plan to grow to this point,” said Monday with a chuckle. "One day at a time, however." He continues, “At the end of the day, our mission is to bring the quality of service that you would normally get from a large agency, to even our smallest clients. And call follow-up is very important to that mission because it allows us to tie the value of our work to a specific campaign and prove how we're having an effect in bringing in new leads and converting leads into customers. And they have plenty of reasons to be pleased with the effectiveness of their approach – clients consistently report a solid increase in leads and revenue from Slamdot's work. In one case, a customer even experienced a 60% increase in call volume year over year thanks to campaigns run by Slamdot.